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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Boy Cott

October 24, 2025

1  out of  5
rating by Boy Cott
"As you read this ask yourselves; does this behavior resemble anything “Like a Good Neighbor?” Don't be complicit, stand up, or you will be next! BOYCOTT STATE FARM! -Discrimination lawsuits from both employees and policyholders, with allegations including unfair claims processing, discriminatory pay, and a hostile work environment. Cases have been filed in recent years and as far back as 2015. -Settled a class action for $250 million claiming it created a RICO enterprise to funnel campaign money to an Illinois Supreme Court justice who later voted to overturn a $1 billion verdict against the insurance company, according to the ABA Journal. The lawsuit claimed that State Farm used non-profit organizations to secretly fund the election of Illinois Supreme Court Justice Lloyd Karmeier. -Algorithmic bias (Ongoing): Since at least 2022, multiple lawsuits have alleged that State Farm's claims-processing algorithms are racially biased and disproportionately flag Black policyholders' claims for extra scrutiny and delays. -2025 Alabama lawsuit: In October 2025, an elderly Black couple in Montgomery, Alabama, filed a federal lawsuit alleging that discriminatory AI tools subjected their claims to heightened scrutiny, causing delays and financial hardship. -2024 Illinois lawsuit: In August 2024, a federal judge ruled that a lawsuit alleging State Farm treated claims from Black-majority zip codes in Illinois as presumptively fraudulent can move toward trial. -Discrimination during claims (2025): In September 2025, a Black policyholder in Texas filed a lawsuit alleging State Farm mishandled his auto claim and subjected him to unreasonable administrative hurdles and delays that are not typically imposed on other claimants. -Hmong American discrimination (2017): A 2017 class-action lawsuit filed in Minnesota alleged that State Farm engaged in discriminatory practices against Hmong Americans by delaying or denying auto insurance coverage, forcing them to pay higher premiums and creating financial burdens. -2015 class-action settlement: In 2015, State Farm agreed to pay $250 million to settle a class-action lawsuit. The suit alleged that the company discriminated against African American and Hispanic customers in several states by charging higher premiums and engaging in "redlining," the practice of denying insurance to certain neighborhoods based on their racial makeup. -Pay discrimination (2022): A 2022 class-action lawsuit filed by seven current and former Black agents alleges that State Farm pays its Black agents substantially less than their white counterparts due to systemic, intentional race discrimination. -Retaliation against whistleblower (2022/2024): A former employee, Carla Campbell-Jackson, was fired after a 28-year career after she reported alleged discriminatory practices against minority policyholders and employees. After filing a lawsuit in 2021, a federal appeals court ruled against State Farm in December 2024, allowing her hostile work environment claim to proceed. -Workplace discrimination (2025): In February 2025, a California state court allowed a racial discrimination and retaliation case brought by a former attorney to proceed. The former employee, an African American woman, alleges she was subjected to a hostile work environment and denied promotions. -Retaliation settlement (2024): In October 2024, the U.S. Department of Justice secured a settlement with State Farm after determining that a corporate office in Texas unlawfully fired an employee in retaliation for raising concerns about citizenship status discrimination. -Harassment and retaliation (2022): In early 2022, a former Indian American employee filed a lawsuit alleging she suffered racial harassment and retaliation. Another former claims section manager in Michigan also raised similar allegations. BOYCOTT STATE FARM, there behavior is part of the habitual problem you are witnessing all around you. They and their affiliates don't deserve your business! Your money made them number 1, together let's make them an example! Demand better, BOYCOTT STATE FARM!"
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Anna-Drew Bagwell

October 23, 2025

5  out of  5
rating by Anna-Drew Bagwell
"totally recommend!"
We responded:
"Thank you Anna for taking the time to rate our agency "
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Jennifer Liquido

October 17, 2025

5  out of  5
rating by Jennifer Liquido
"Joe was great in responding and assisting me with my home and auto insurance needs! Highly recommended!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Wynn Group

October 16, 2025

5  out of  5
rating by Wynn Group
"I work for a dealership and have to call insurance agencies often. I spoke with Donna today and she went above and beyond to assist me. She was very knowledgeable and very pleasant. Thank you for the nice experience."
We responded:
"Thank you Wynn Group for sharing your experience with our agency and taking the time to rate our team."
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Catherine M

October 15, 2025

5  out of  5
rating by Catherine M
"Everyone here is so kind and accommodating. I feel valued and heard. Best insurance around!"
We responded:
"Thank you Catherine for sharing your experience with our team and taking the time to rate us with 5 stars."
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t mack

October 13, 2025

5  out of  5
rating by t mack
"Donna was amazing. She took care of my concerns and was not only professional, but she was also exceptional !"
We responded:
"Thank you t Mack for taking the time to rate your experience with the agency and sharing your experience with our Donna."
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Tim Vanauken

October 3, 2025

5  out of  5
rating by Tim Vanauken
"Friendly office staff and welcoming environment."
We responded:
"Thank you Tim for sharing your experience with the agency "
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Kevin Cutler

October 1, 2025

5  out of  5
rating by Kevin Cutler
"The staff is very helpful and they take their time with you in getting the best policy for you,the office is always clean and cozy inside.The insurance rates are very reasonable too."
We responded:
"Thank you Kevin for your kind words about our agency and especially about our team members. We appreciate you taking the time to share your experience and for the 5 star rating."
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Rufino Rosal

September 29, 2025

5  out of  5
rating by Rufino Rosal
"Joe was great!!!!! very impressed and thorough!! highly recommend"
We responded:
"Thank you Dr ROSAL for sharing your experience with Joe and taking the time to rate our agency."
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Joe Dugan

September 24, 2025

5  out of  5
rating by Joe Dugan
"An excellent agent to work with. Explained everything perfectly to me"
We responded:
"Thank you Joe for taking the time to rate our agency and sharing your experience with us "
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Mystic Documents

September 23, 2025

5  out of  5
rating by Mystic Documents
"Between my wife and I we have 18 cars ranging from years 1927-2025. Valued from a few thousand to over 100k. Insuring a collection like this takes a keen agent who understands not only that these are my babies but they are also investments. After being fed up with my last agent a friend recommended I reach out to Joe Deladvitch as he is a car guy himself. 5 min after speaking with Joe I knew this was my new agent! He listened and help build policies that were custom to my needs not cookie cutter services that we are all use. We unfortunately recently had to make a claim and Joe was like Jake from State Farm He was there right when i needed him and walked us through the whole ordeal! I cant say enough about his service! We are thinking of moving out home owners to Joe as well!!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Joey Duncan

August 28, 2025

5  out of  5
rating by Joey Duncan
"Highly recommend! Joe Deladvitch is great to work with and seems to know his stuff, but also goes above and beyond to help where he can. 10/10"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Ms B

August 15, 2025

5  out of  5
rating by Ms B
"I have been with my local office for years and so has my family. The staff have always been helpful no matter who I speak with. Thanks Joe for your help and info recently."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Tanya Miller

August 11, 2025

5  out of  5
rating by Tanya Miller
"Friendly and professional"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Cassidy Rule

July 21, 2025

5  out of  5
rating by Cassidy Rule
"As always Dione was amazing to work with! Iv been working with her for years! Today i had to switch vehicles over and got the surprise of being able to talk to her and felt like i was talking with a long lost friend! She had everything switched over and an email by the time we hung up the phone! Thank you for always making things easy and smooth!"
We responded:
"Thank you Cassidy for your review. My team members are very passionate about making our customers feel like family."
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Yari Harris

July 20, 2025

4  out of  5
rating by Yari Harris
"Knowledge great staff"
We responded:
"Thank you Yari for taking the time to rate our agency and for sharing your experience with our team."
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Rosangel Pena

July 20, 2025

5  out of  5
rating by Rosangel Pena
"Great place to do business with, friendly and fast service. Highly recommend this place. Dion is excellent! Love her."
We responded:
"Thank you Rosangel for sharing your experience with our Dione and for taking the time to rate our agency."
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David Dj.Nabbs

July 18, 2025

5  out of  5
rating by David Dj.Nabbs
"I been with State farm For years Dealing with many different agents but Dione Farquharson is the best by far I met her like 4 years ago and has always helped me understand what's going on with my Insurance purposes but l have Attention deficit disorder and thinks get Confusing quick she Broke down to me, so l understood what was going on and I appreciate that thank again ..."
We responded:
"Thank you David for sharing your experience with our Dione. We also appreciate the time you took to rate your overall experience with our team."
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Theresa Dawn

July 17, 2025

4  out of  5
rating by Theresa Dawn
"Loved my experience working with Dione . She absolutely is always helpful and such a pleasure . Highly recommend"
We responded:
"We appreciate your review! We’re striving to improve and love to hear any suggestions you have for how we can earn that fifth star! Thank you for choosing State Farm for your insurance needs!"
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Ethan Workman

July 17, 2025

5  out of  5
rating by Ethan Workman
"Joe rocks! He helped me get the best rates possible!!!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Teairra Stacey

July 17, 2025

5  out of  5
rating by Teairra Stacey
"Joe Deladvitch always does an amazing job. If I have questions about insurance he's always there to help me. He also said when I get my house he will help me bundle all of that together. He's all together a great insurance guy and a wonderful guy!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Ciarra Zayas

July 17, 2025

5  out of  5
rating by Ciarra Zayas
"Insurance can be so frustrating but I’m glad I talked to Joe who helped me understand everything better! If you need anything insurance related go see him! He’s will make insurance easy for you and help you the entire way!!"
We responded:
"Thank you Ciarra for sharing your experience with Joe and for taking the time to rate our agency experience."
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Logan Galloway

July 16, 2025

5  out of  5
rating by Logan Galloway
"I cannot recommend Joe Deladvitch enough! He helped me save a TON! The process was so easy and he helped me the whole way through. 11/10"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Osvaldo Burgos Santiago

July 16, 2025

5  out of  5
rating by Osvaldo Burgos Santiago
"Dealing Joe Deladvitch was amazing and easy process, the man is very knowledgeable and was able to answer all my questions and concerns i had and even showed me options i wouldn't have even considered that best suited me and my situation. Leaving me happy with the overall process and professionalism that was shown."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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b

July 9, 2025

5  out of  5
rating by b
"Joe is the man thanks for the help with the insurance!"
We responded:
"Thank you “b” for sharing your experience with our Joe and taking the time to rate our agency."